Cancellation policy

Cancellation Policy

At IslamicBook.in, we aim to provide the best shopping experience for our customers. However, if you need to cancel your order, please review our cancellation policy below:

1. Cancellation by Customer

  • Before Dispatch:
    Orders can be canceled before they are dispatched from our warehouse. To cancel, please contact our customer support team via email or phone with your order details.
    • Refund: Full refund will be processed within 5-7 business days.
  • After Dispatch:
    Once the order is dispatched, cancellations will not be accepted. You may still return the product as per our Return & Refund Policy.

2. Cancellation by IslamicBook.in

IslamicBook.in reserves the right to cancel orders under the following circumstances:

  • The product is out of stock.
  • Payment verification fails.
  • Incorrect pricing or description of the product.
  • If delivery is not serviceable to the provided location.

In such cases, the customer will be notified, and a full refund will be initiated within 5-7 business days.

3. Non-Cancellable Products

Certain products are not eligible for cancellation:

  • Digital products (eBooks, PDFs, etc.).
  • Custom-made or personalized products.

4. Process for Cancellation

To initiate a cancellation, please:

  • Email us at islamicbookcorner104@gmail.com with your order number and reason for cancellation.
  • Call our customer support team at 9832814071

5. Refunds

  • Refunds for canceled orders will be processed back to the original payment method.
  • Refund processing may take 5-7 business days depending on your bank or payment provider.
Top