Cancellation Policy
At IslamicBook.in, we aim to provide the best shopping experience for our customers. However, if you need to cancel your order, please review our cancellation policy below:
1. Cancellation by Customer
- Before Dispatch:
Orders can be canceled before they are dispatched from our warehouse. To cancel, please contact our customer support team via email or phone with your order details.
- Refund: Full refund will be processed within 5-7 business days.
- After Dispatch:
Once the order is dispatched, cancellations will not be accepted. You may still return the product as per our Return & Refund Policy.
2. Cancellation by IslamicBook.in
IslamicBook.in reserves the right to cancel orders under the following circumstances:
- The product is out of stock.
- Payment verification fails.
- Incorrect pricing or description of the product.
- If delivery is not serviceable to the provided location.
In such cases, the customer will be notified, and a full refund will be initiated within 5-7 business days.
3. Non-Cancellable Products
Certain products are not eligible for cancellation:
- Digital products (eBooks, PDFs, etc.).
- Custom-made or personalized products.
4. Process for Cancellation
To initiate a cancellation, please:
- Email us at islamicbookcorner104@gmail.com with your order number and reason for cancellation.
- Call our customer support team at 9832814071
5. Refunds
- Refunds for canceled orders will be processed back to the original payment method.
- Refund processing may take 5-7 business days depending on your bank or payment provider.